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5 ways our mobile app makes business travel easier

4 min
Posted: 09 September 2019

Business travel is always improving, thanks to technology. Think about when business travellers hit the road and drove from town to town for meetings using a road atlas to get from one place to the next. Then technology let travellers map out their route with MapQuest. You’d go online, get turn-by-turn directions to your destination, then print them out to take with you. At the time, it seemed like a giant leap forward. However, if you took a wrong turn, or if you made a detour for any reason, those printed directions quickly turned into floor mats. As the saying goes, people make plans and the universe laughs.

When it comes to corporate travel, the plans you make can quickly get overwritten by shifting schedules and priorities — sometimes more than once — and it’s not unusual for those changes to impact your plans before you even depart. That’s why we’ve developed our mobile app to help travellers keep up with business travel demands. And we’re constantly iterating it to meet our customers’ needs. Our app is essential equipment for corporate travellers.

Let’s examine a few of the ways that our mobile app makes your end-to-end travel experience easier every step of the way.

Book, arrange and modify travel from anywhere, at any time

Getting started in the app is easy with single sign-on. Once you’re logged in, you have easy access to the powerful and familiar experience of our platform from any device, anywhere. If you’re pressed for time, you can start booking your trip on one device and finish it on another. No matter where you start booking a trip — in the office on your laptop or in the app — every detail of your trip is always available to give you added convenience and mobility.

Our app lets you make plans on the go. Search and select flight and train options, car rentals, add a hotel, make modifications and share your itinerary. The app also includes region-specific features such as local transit passes, same-day rail, and special mobile-only hotel rates.

Personalised corporate travel in the palm of your hand

Booking and managing travel shouldn’t slow down business. We know you want to make quick travel decisions which work for you so that you can get back to work, fast. Can’t remember the name of the hotel you loved in Copenhagen? Prefer aisle seats? Not to worry — our app remembers your travel history, your personal preferences and your company’s travel policy. Because the app retains your travel data, we’re able to deliver the most relevant options when you’re searching for a hotel and flights.

The data we use fuels our machine learning (ML) algorithms to quickly deliver travel options that are in policy. We know that our algorithms work because we’ve seen an increase in hotel bookings from the top search results and the number of corporate travellers booking a hotel. We’re harnessing the power of artificial intelligence and ML to give you what you want. This means a much more personalised experience to save you time when searching and booking your travel.

Stay on track and in touch on the road

Once you’re underway, the app really becomes indispensable. Your itinerary can change for all kinds of reasons. Make changes in the app, and they sync automatically with your calendar so that you’re always up-to-date — along with everyone else who has access to your itinerary. And our helpful reminders and alerts help you all stay informed and on schedule. Need to contact your hotel to arrange late check-in or an airport shuttle? The Egencia Hotel Conversations feature allows you to communicate directly with the front desk, right inside the app.

Manage disruption

If you’re on the road, you can take solace in the fact that your travel manager knows how to find you in case of an emergency. Traveller Tracker lets travel managers and arrangers locate travellers wherever in the world they’re travelling. Your itinerary is always available to your travel manager or arranger so that they can communicate and help manage all kinds of disruptions, such as wildfires, storms or labour strikes. The app also allows travel managers and arrangers to quickly assess the situation, contact you and approve rebooked travel in the app, so that you don’t have to wait.

Get help whenever you need it

Our app is localised into 17 different languages, so travellers will never feel alone when they need help. Travellers can also access our Help Centre in the app by clicking on AssistMe, a built-in feature that connects travellers to what they need when they need it.

A million business travellers, arrangers and managers around the world are using our mobile app, and we’re always improving the experience. Download the app today for Apple or Android devices and start commanding business travel, no matter what the road throws at you.

Looking for better business travel solutions? Get in touch with us.